Terms and Conditions

Welcome to iVAPEAU. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please do not use our website.

1. General

1.1 These terms and conditions govern your use of the iVAPEAU website and services. By using our website, you accept these terms in full.

1.2 iVAPEAU reserves the right to change these terms and conditions at any time without prior notice. It is your responsibility to check this page regularly to ensure you are familiar with the current version.

2. Eligibility

2.1 You must be at least 21 years old to use our website and purchase products. By using our website, you confirm that you meet this age requirement.

3. Products

3.1 iVAPEAU specializes in selling authentic disposable vapes. All products are sourced directly from reputable manufacturers to ensure quality and authenticity.

3.2 Product descriptions and images are provided for informational purposes only. While we strive for accuracy, we do not warrant that product descriptions or other content on our site are complete, reliable, current, or error-free.

4. Pricing and Payment

4.1 All prices listed on our website are in the designated currency and are subject to change without notice.

4.2 Payment must be made at the time of purchase. We accept various forms of payment as listed on our website. All transactions are processed through secure payment gateways.

5. Shipping and Delivery

5.1 iVAPEAU offers multi-national shipping. Delivery times may vary based on location. Specific delivery estimates for Australia are within 1-2 days.

5.2 Shipping costs are calculated at checkout and may vary depending on the destination and shipping method chosen.

5.3 We are not responsible for any customs or import duties that may apply to your order. You are responsible for ensuring compliance with your country’s regulations.

6. Returns and Exchanges

6.1 We offer a lifetime warranty on our products. If you encounter any issues, you may return the product for a replacement or refund, subject to our return policy.

6.2 To initiate a return, please contact our customer service team. Returned items must be in their original packaging and condition.

6.3 Refunds will be processed to the original payment method within a reasonable timeframe upon receipt and inspection of the returned product.

7. Intellectual Property

7.1 All content on the iVAPEAU website, including but not limited to text, graphics, logos, images, and software, is the property of iVAPEAU or its content suppliers and is protected by international copyright laws.

7.2 You may not reproduce, distribute, modify, or otherwise use any content from our website without prior written permission from iVAPEAU.

8. Limitation of Liability

8.1 iVAPEAU is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

8.2 We do not warrant that our website will be uninterrupted or error-free, and we are not responsible for any technical issues that may arise.

9. Privacy

9.1 We value your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your information.

9.2 By using our website, you consent to the collection and use of your information as described in our privacy policy.

10. Governing Law

10.1 These terms and conditions are governed by and construed in accordance with the laws of New Zealand and Australia.

10.2 Any disputes arising out of or related to these terms and conditions or your use of our website will be resolved in the courts of New Zealand and Australia.

11. Contact Information

11.1 If you have any questions or concerns regarding these terms and conditions, please contact us at:

iVAPEAU Customer Service

  • Email: [email protected]
  • Headquarters: 36 Courthouse Lane Auckland CBD, Auckland 1010, New Zealand
  • Australia branch: 9/132-134 Lansdowne Road, Canley Vale, NSW 2166, Australia

12. Acceptance of Terms

12.1 By using the iVAPEAU website, you signify your acceptance of these terms and conditions. If you do not agree to these terms, please do not use our website.

Thank you for choosing iVAPEAU. We appreciate your business and look forward to serving you.

Disclaimer: These terms and conditions are provided as a general guideline and should be tailored to the specific needs and legal requirements of iVAPEAU. It is recommended to seek legal advice to ensure compliance with applicable laws and regulations.